PRIVACY POLICY
iThigh collects customer information to improve your overall shopping
experience with us. We respect your privacy and are committed to maintaining
and using this information responsibly. Except as otherwise mentioned below,
this privacy policy only addresses the use and disclosure of information we
collect from you on our web site. By visiting theithigh.com or any of the web
sites operated by our family of brands or affiliated companies, you are
accepting the practices described in this privacy policy.
*
information we collect about you
* how we use this
information
* our marketing emails
* how we work with third
parties
* your iThigh.com account
* links to other sites
* cookies and web beacons
* changing email or catalog
preferences
* privacy of young children
* security
* accessing iThigh.com from
outside the U.S.
* policy changes and
questions
Any personal information you provide to us on our web
site is maintained in private files on a secure Web server. We collect information
when you register or update your account, log-in, place an order, opt-in to
receive our emails, shop online, request a catalog, or participate in a
sweepstakes, contest, promotion or survey. This information may include, but is
not limited to, name, email address, billing and shipping address, credit card
information and phone number. If you create an account, you may have the option
of providing your product preferences and demographic information.
iThigh will not sell, rent or share your email address
with third parties to send you unsolicited email. When you supply your
postal address, when placing an order, you may receive a promotional materials
by mail from iThigh.
When you place an order on theithigh.com, we use this
information to process and track your order and contact you via email, postal
mail or phone if we have any questions or concerns regarding your order. If you
provide an email address during checkout, you will also receive order and
shipping confirmation emails.
We also maintain a record of your purchases made on
theithigh.com. We may combine information you provide with demographic
information, information gathered from our other brands and affiliated
companies and information that is publicly available. We may also use information
about your product preferences and interests in order to improve our site
design and enhance your shopping experience.
When we offer sweepstakes, contests, promotions or
surveys, you may be required to provide certain personal information so we can
notify winners and/or fulfill promotional obligations. In these instances, you
have the option to receive emails or other communications from us regarding our
products, services, contests, and promotions. Even if you have previously
chosen not to receive email or postal mail from us, you may still receive
information as it relates to the sweepstakes, contest, promotion or survey in
which you have participated.
In the unlikely event of a sale of some or all of our
business, iThigh may disclose your personal information to a purchaser that
agrees to abide by the terms and conditions of this privacy policy. You should
also be aware that we may disclose specific information about you if required
to do so by law, governmental request or court order or based on our good faith
belief that it is necessary to conform or comply with such law, request or
court order or to protect the users of our web site or the public.
At various points on our site you have the option to
join our email list and receive information about our products, services and
offers. Also, if you provide us with your email address either on the home
page, when you register, place an order, enter a contest or during checkout,
you may automatically be added to our email list and receive marketing or
promotional information from us or one of our other brands or affiliated
companies. If you do not wish to receive iThigh or other affiliated marketing
emails, you may opt-out by clicking on the unsubscribe link found at the bottom
of all iThigh marketing emails.
Or by email: info@theithigh.com
Or by mail: iThigh Customer Care, 137 N. Larchmont Boulevard,
#692, Los Angeles, CA 90004-3704
Please be aware that it can take up to 10 business days
to remove you from our marketing email lists. If you opt-out from our marketing
emails, you will continue to receive order and shipping confirmation emails and
all other emails relating to your order(s).
iThigh works with reputable third parties who perform
services on our behalf. Sometimes these service providers need information
about our customers in order to do their jobs, such as fulfill orders and
promotions, maintain and manage our customer database and report on customer
behavior and/or preferences. When iThigh allows these service providers access
to your information, we require them to maintain your information in the
strictest confidence and do not permit them to use it in any way other than to
help us provide you with better service.
We currently use the services of a few carefully
selected marketing companies to help manage and optimize our Internet business
and communications. These companies help us to measure the effectiveness of our
advertising and how visitors use our site. To do this, cookies and web beacons
are placed on our web site on our behalf. The type of information we collect
includes pages visited, products viewed and products placed in your shopping
cart. By supplementing our records, this information enables us to learn what
pages are most attractive to our visitors, which of our products most interest
our customers and what kinds of offers our customers like to see. Although our
marketing partners log the information coming from our site on our behalf, the
data retrieved cannot be used for any reason without our authorization.
In addition, we may share statistical, demographic and
other non-personally identifiable information with third party companies to
help manage and optimize our Internet business and communications.
Personal information relating to you and your order
history is only available to you if you provide the correct password that you
create.
If you forget your password, you can request that it be
emailed to your email address. We will not give passwords out over the phone,
nor will we email them to a different email address than the one used to
register. If you request to have your password emailed to you, your credit card
information will be deleted from your profile.
To enhance your shopping experience, the iThigh site may
have links to other sites. Those Web sites will have their own policies on
privacy that you may wish to review. iThigh has no responsibility for these
linked Web sites.
Cookies are bits of information that we automatically
store on your computer if your computer accepts cookies. Cookies do not contain
any personally identifiable information such as your name, address or any
financial information on your computer. We use cookies to recognize you and
your preferences to make shopping easier and provide you with a customized
experience on our web site. iThigh places a unique user ID number on your
cookie which allows us to access information that will improve your shopping
experience, such as holding items in your shopping bag or providing you with
customized pages based on your past viewing or purchasing preferences. We also
use cookies to track traffic to different parts of our web site in order to
make improvements and optimize your shopping experience.
If you do not wish to have a cookie on your system, you
can set your browser preferences to refuse them. In order to disable cookies,
please consult your browser's help section for instructions.
Web beacons are small strings of code that are placed in
a web page. They are sometimes called "clear GIFs" (Graphics
Interchange Format) or "pixel tags". Web beacons are most often used
in conjunction with cookies to monitor activity on our web site. When you visit
a particular web page, web beacons notify us of your visit. Since web beacons
are used in combination with cookies, if you disable cookies the web beacon
will only detect an anonymous web site visit.
If you do not want promotions or catalogs mailed to you
from third parties, please send us an email to info@theithigh.com with the phrase
"no offer" in the subject line as well as your name and your complete
mailing address. You will receive an email confirmation that your request has
been received and processed.
If you want to change your postal or email address,
please send us an email to info@theithigh.com with the phrase "address
change" in the subject line as well as your name, complete old postal or
email address and the new address that you would like to change it to. You will
receive an email confirmation that your request has been received and
processed.
iThigh is concerned about the privacy of young children
and we do not knowingly collect any personal information from a child under 13.
We do not sell products for purchase by children and all children's products we
sell are for purchase by adults only.
The security of your information is very important to
us. We use 128-bit Secure Socket Layer (SSL) technology to protect the security
of your online order information. SSL technology encrypts your order
information to protect it from being decoded by anyone other than iThigh.
Once you enter the checkout page your computer will
begin communicating with our server in secure mode. You can tell that you are in
secure mode when "http" in the web address is replaced by
"https".
Depending on the browser, you will see either a padlock
(Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key
(Netscape Navigator) in the lower section of the browser window.
If you are visiting theithigh.com from a location
outside of the United States, you will be connected through and to servers
located within the United States. All theithigh.com orders will be accepted and
fully processed in and shipped from the United States and all information you
provide will be securely maintained in our web server and internal systems
located within the United States.
iThigh may update our privacy policy from time to time
and our use of the information we collect is subject to the terms of the
privacy policy then in effect. Whenever we make a change, we will post the
updated policy at this site and we encourage you to check our policy
periodically. If you have any questions or concerns regarding our privacy
policy, please contact us:
By email: info@theithigh.com
By mail: iThigh Customer Care, 137 N. Larchmont Boulevard,
#692, Los Angeles, CA 90004-3704
